Say Cheese: Ella Pops Savory then Sweet for National Grilled Cheese Month

You know it well, and it’s oozing daily from our light and airy café’s cheese wheel house.  Grilled cheese!  Inspired by our menu staple as a base, ella lays down a special savory and sweet variation to close out National Grilled Cheese Month.  We’re ready to double down on the melty, magical combination of parmigiano, gruyère and fontina.  Beginning today, until Sunday, April 23, we roll out the savory side with BBQ Short Rib Grilled Cheese with pickled onions (13).  On Monday, April 24,  we swap for salty-sweet with Apricot Jam-Brie Grilled Cheese with bacon (12).  Ella will continue to offer its familiar favorite while running the alternating specials, Parmigiano-Crusted Grilled Cheese with caramelized onions and tomato jam (11).  Follow @ellapopmiami for all the gooey details.  Best enjoyed on a bench in the breezy shade of the Miami Design District’s Palm Court.

140 NE 39th Street
unit 136
Miami, FL 33137
ellapop.me  786.534.8177

GrubHub Drives the Delivery Trifecta at Harry’s Pizzeria® & Ella Pop Café Beginning Now

Our mini billboard in the Design District

Our mini billboard in the Design District

The people have spoken! You want Harry’s Pizzeria® and ella pop café delivered.  So we are upping our game today by adding an additional top notch delivery service to our quiver — GrubHub, now live as of 11AM.  Just like with UberEATS and Amazon Restaurants, our full menus are available for these Genuine brands, as are all locations.  Click the links below to get to our pages lickety split:

Harry’s Pizzeria Design District
Harry’s Pizzeria Coconut Grove
ella pop café

Grub it up!

Grub it up!

Grubhub is the nation’s leading online and mobile food ordering company dedicated to connecting hungry diners with local takeout restaurants. The company’s online and mobile ordering platforms allow diners to order directly from more than 45,000 takeout restaurants in over 1,100 U.S. cities and London. Every order is supported by the company’s 24/7 customer service teams. Grubhub has offices in Chicago, New York and London.  Those of you who have lived in NYC may be familiar with Seamless — that’s one for its brands, too.

We look forward to hearing what you think, and how GrubHub compares to our current suite of delivery options.  Here is a link to its FAQ in case you have questions about ordering and the service!

For This Pastry Team, Working Smart Means Cross Training with Donuts

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The 9 a.m. donut handoff! Ella GM Sandra Pepin receives the goodies from MGFD’s pastry chef MJ Garcia.

Every morning Pastry Chef MJ Garcia gets into Michael’s Genuine® Food & Drink around 5:45 a.m. and takes survey of her stock.  Then it’s time to cross train.

“If I ran a special that had pastry cream the day before, I’ll use it for a donut at Ella,” she explains.  “The other day we did butterscotch pudding here, so that became the filling for a chocolate glazed there.”

Restaurants like Michael’s flagship with its vast menu and myriad meal periods require a lot of rotation of product. MJ’s cross training routine makes for a fit operation, one with limited waste not at the expense of creativity. It’s a canvas that offers an outlet for new ideas to develop with discipline and structure because they are built on making something special from what’s around. “If you think about it from the culinary side, donuts are like the soup,” she points out.

Since our light and airy café first opened in late spring last year, the “Ella Daily Donut” (#elladailydonut on Instagram) has become a fixture in the display case, coveted for its surprising array of flavors and formats.  It was around the time MJ rejoined The Genuine Hospitality Group after a four year hiatus from Miami in the wilds of the Pacific Northwest with husband (and now Cypress Tavern Chef de Cuisine) Max Makowski.  Her first placement was at ella, where she learned a tremendous deal about desserts in a retail environment, not to mention the benefit of direct customer feedback at the counter.

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Rainbow of Flavors: Here, lemon and coconut ensconced on their perch in the morning light.

“I noticed things… saw the pastries and how they were behaving.  Fresh fruit like strawberries will look fantastic in the morning but they wilt and go pale by the evening,” she recalls observing.  “You have to think how many hours a particular donut is going to stand up.  At 7 p.m. closing it has to look as good at as it did at opening. So you have boundaries.”

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Sometimes the donuts would be too big or too little.  MJ made note of all these things at ella, and translated them to improvements on that offering, not to mention best practices for her department at large at Michael’s Genuine.

“You have to keep a lot of factors in mind while you do these seemingly simple things,” she continues. “Yeasted donuts are more irregular in the way the dough behaves and there is more room for error.  It can overproof which creates big air pockets which can explode in the frier!  You also have to be careful not to overwork the dough which will develop gluten and produce a tough, dense result.”

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Lemon Meringue donut in all her oozy glory; the perfect ratio of filling to fried dough dusted in sugar and laden with sticky, caramelized meringue topping.

The preparation of the yeasted dough is a one day process with bulk cold fermentation in large tubs to develop flavor, refrigerating overnight. Then she rolls it out and punches it, and waits an hour before frying. But as important as the foundation may be, the ultimate test is in the merchandising… read: decoration.

“Decoration is everything,” MJ agrees.  “We eat with our eyes, so when building the donut we play with color, texture and form, from punched or filled, to toppings like chocolate crunch balls and Oreo cookie crumbles.  If I made lemon lavender syrup and I have lemon juice, I’ll make a Lemon glaze and add coconut flakes. People love cookies and cream, and chocolate always makes sense on weekends!”

MJ says her team, helmed by pastry assistants Alexandra Sarria (lead) and Chelsea Hillier, “harass the Instagram” for feedback from customers, as well as those who post their own photos of the donuts. This feedback mechanism is invaluable, since they aren’t at the café to interact when people are eating them.

“Cypress sometimes gets leftovers, so my husband will let me know how they are and what his team thinks. It’s hard sometimes, so we take what we can.  Of course there’s the morning crew at Genuine. Those guys are a great source of feedback, especially when you catch them sneaking the scraps!”

The Genuine Hospitality Group Job Fair | Summer Edition

TGHG Job Fair v2

It’s that time again!  We are excited to announce our summer job fair, which will take place Thursday, June 23  at our corporate headquarters in the Miami Design District.

We are laser focused on growing the company with great people, and regular job fairs are a perfect way for representatives from each restaurant to meet with potential candidates.  It’s all about finding the right fit.

We are looking for dependable, reliable, passionate and professional staff members with great attitudes and personalities to join the team! If you are committed to delivering an exceptional dining experience and enjoy working in a dynamic environment, apply in person with your resume.

The fair will recruit for all front and back of house positions including restaurant manager, host/hostess, barista, pizza cook, line cook, sous chef, server, bartender and busser. The Genuine Hospitality Group restaurants include Michael’s Genuine® Food & Drink, Cypress Tavern (American Grill & Cocktail Bar), ella (light and airy café), and Harry’s Pizzeria® (neighborhood American pizzeria).

Questions? Email careers@thegenuinehospitalitygroup.com.

Prime Time in Genuineland | Amazon Restaurants Launches Free One-Hour Delivery on Prime Now in Miami

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Today Amazon Restaurants launches free delivery for Prime Now customers in Miami, following rollouts in major food cities across the U.S. this year including Seattle, Baltimore, Chicago, Los Angeles, Austin, San Francisco and most recently New York City.   We are always looking for more ways to reach you with the food you know and love, so Michael’s Miami Design District restaurants are onboard for this new service, including Michael’s Genuine® Food & Drink, Harry’s Pizzeria® Design District, ella pop café and Cypress Tavern.  Harry’s Pizzeria Coconut Grove should come online for delivery later this summer or early fall.

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Ella is open now, serving its breakfast menu!

Here’s how it works.  You must be a member of Amazon Prime to order, as Prime Now is a benefit of membership.  Anyone can sign up for a free 30-day trial membership at amazon.com/prime.  Restaurant Delivery is offered on the Prime Now app or here on the web version of Amazon Prime Now.  The links above will route you directly to each restaurant’s respective ordering page.  Once an order is placed, the restaurant receives the order on its Kindle device and begins working on it.  Amazon delivery partners deliver the food in one hour or less, and delivery on all orders is free.

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MGFD Bacon, on demand, at Harry’s in the Design District!

Delivery hours of operation and restaurant hours of operation may vary.  Those eligible for ordering will be shown as available once a zip code is entered to browse desired locations.  Those closed during a given day part will appear grayed out.  Michael and our chefs have worked hard to select favorite items from our menus to offer — and ones that make the most sense for delivery.  You’ll find item pricing is the same as appears on restaurant menus.

Contact the restaurant directly for issues related to order substitutions and have your order number ready.  For all other inquires such as refunds, dissatisfactory delivery experiences, please contact Amazon customer service by visiting the Amazon Prime Now Website or App and entering your telephone number for Amazon Customer Service to contact you directly immediately.  We look forward to your feedback so we can make your experience the best it can be!